Privacy Policy
Please read this privacy policy carefully to understand how information supplied by you is used by this website.This Privacy Policy covers what and whywe collect information and how the information can be updated and deleted.
www.jyotishay.com (“we”, “Vedisch technologies pvt. Ltd”, “Jyotishay” (web and application) hereinafter referred as “website”) endeavors to protect the privacy of the users of the website (including astrologers and buyers/customers whether registered or not registered)by doing its best efforts to comply with the relevant applicable laws
This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 which requires publishing of the Privacy policy for collection, use, storage and transfer of sensitive personal data or information.
CONSENT
You hereby explicitly and unambiguously consent to the collection, usage, transfer and disclosure of your personal and other information. Your continued use of this website shall confirm that you have provided your unconditional consent to the terms of this privacy policy. You understand that the website in accordance with this Privacy Policy, which may be updated/amended from time to time, may hold certain personal information about you, including, but not limited to, personal identification, contact details, birth details and any forecast made using the supplied information This Privacy Policy is to be read alongwith the respective Terms of Use or other terms and conditions as provided on the Website.If you do not agree with the terms of this privacy policy, please do not use this website.
COMMITMENT
The Website is committed to protect the privacy of its users (Registered or Visitor). It is recommended that you understand what types of personally identifiable information is collected. The Website uses the personally identifiable information for certain predictions however it guarantees that such information
will not be used directly or indirectly except for the explicit purpose for which the member itself has disclosed such information. It is further made clear that the Website does not in any manner deal in selling or renting the information supplied to the Website.
The users with weak mental health having thoughts related to committing suicide, self-destruction etc.,are advised to stop the use of this website with immediate effect. The website does not intent to treat or provide solutions for such users.
Any continued use of the website by such person shall not make website liable for any untoward event in such scenarioand such usage would be considered solely at the user’s risk. Website shall be free to provide/share such information to/with law enforcement authorities. Such information is not protected from any kind of non-disclosure or confidential agreements either with the Website or with any third-party involved herein.
The Website does not commit in any manner whatsoever for the accuracy of the predictions made by the astrologers to any user. The Website does not take any guarantee/responsibility/liability regarding the reliability or reality of the gems and other related items represented and sold on the website.
INFORMATION COLLECTION
PERSONAL IDENTIFIABLE INFORMATION: The information qualifies as personal in nature when the information collected identifies a specific end user. Such information would be collected by the website during the following actions:-
Creating an account / Registration data: While accessing the Website, the User of the Website may be required to create an account. The personal information which may be sought while creating an account shall include, but not limited to the Full name, Address, Telephone Number, Email-address, Date of Birth, Gender, Location, Photograph, any other items of ‘sensitive personal data or information” as such term is defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000, and any other detail required on the website during registration.
Website notifies that the e-mail address or phone number together with a password or OTP is used for the purpose of securing User’s profile and for effective implementation of the personalized E-mail and SMS Services provided by the Website to the User.
In case user doesn’t register on website, it may not be able to provide any services due to non-availability of the personal identifiable information of the User.
Booking a paid service: While booking a service through Order Form, the personal information which may be sought would include, but not limited to the information as mentioned in Column 1(a), financial information inclusive of bank account information, credit card or debit card details or other payment instrument details through a secure third party gateway, IP (Internet protocol) Address and any other information that a User may provide during booking a paid service on the Website. Such information is kept highly confidential.
Log Files, IP Address and Cookies: The website collects information that is stored by your browser on your computer’s hard drive i.e. through cookies. It further automatically log generic information about the user’s computer connection to the Internet i.e. Session Data. The website may store temporary or permanent ‘cookies’ on the user’s computer. Cookies would allow the web server to recognize the user computer each time the user returns to the website including the time and date of the visit, viewing of page, length of time, verify registration or password information etc. Such cookies are usually only read by the server placed and the user may choose to block these cookies on their computers. Please note that if the cookies are turned off, the user may be prevented from using certain features of the website. The website uses the cookies to personalize the user’s experience on the website and to display an advertisement according to the user’s preferences.
Some of the services provided by the Website may direct the User to platform of third parties. Any Information provided by the User on such platforms may be dealt by them in the manner provided by the privacy policy formulated by such third-party platforms. The Website in this regard fully disclaims any liability(ies) or claim(s) which may arise by use/misuse of such information shared by the User, to any third party or any party not known to the Website. The website would not liable for the mis-use of such information shared by the User or by any third party.
We also collect details including but not limited to User feedback, comments, etc. that may be disclosed/informed/mentioned on any article/blog or groups/forums or other pages which the User may have access to while visiting the Website. For such information which is in public domain and accessible to all the Users and visitors of the Website, the User is advised to exercise its discretion before disclosing it as this information is susceptible to misuse.
NON - PERSONAL IDENTIFIABLE INFORMATION:
The information qualifies as non-personal in nature when the information collected does not identify a specific end user. Such information is collected when the user visits the Website, cookies, etc. This information is used by the Website for the purposes including but not limited to troubleshoot connection problems, administer the website, analyze trends, gather demographic information, frequency of visits to the website, average length of visits, pages viewed during a visit, compliance with applicable law, and cooperate with law enforcement activities. The information is used for improving the site content and performance and the website may share this information with Third Party Service Providers and Third Party Advertisers to measure the overall effectiveness of the website’s online advertising, content, programming and for other bonafide purpose as required.
Non-Personal Identifiable Information shall include but not limited to the following:
URL (Uniform Resource Locator) of the previous website visited by the User before visiting this website or the URL of the website the User visits after visiting this Website.
Internet service provider / IP Address / Telecom service provider.
Type of Browser used for accessing the website.
Geographical Location
The user,by using the website,agrees and confirms that the information provided to the website is authentic, correct, and latest. The website and its entities shall not be responsible for the validity of the information furnished by the user.The user shall be liable for the breach of any provision and indemnifies the website against such breach(s).
SECURITY MEASURES:
The website understands the importance of the personal information supplied by the User. Website takes reasonable steps to secure the user’s information including the measures such as physical and electronic security procedures to guard against the unauthorized access to the information.
Website stores the personal information of a user on a secured server. The payment details are entered on the Payment Gateway’s or Bank’s page on a secured SSL. The data is transferred between Bank’s page and payment’s gateways in an encrypted manner. However, please note that no data transmission can be guaranteed to be completely secure. Hence the user is advised to take precaution and due care while sharing and submitting such details to the website.
The website shall not be responsible for the security or confidentiality of communications the user may send through the internet using email messages, etc.
USAGE OF THE INFORMATION:
The information collected by the Website may be used for any purpose as may be permissible under the applicable law and shall include but not limited to the following: -
For providing a personalised browsing experience. While guaranteeing the anonymity of the user, the personal information collected (mentioned in Clause “Personal Identifiable Information”) may be used for research purposes, for improving the marketing and promotional efforts, to analyse usage, to improve the content of the Website and product offering, and for customising the Website’s layout according to the needs of its Users.
The Website will useIP tracking details and Cookies data, for facilitating the usage of the website and provide personalised experience. However, any information which is sensitive in nature shall not be provided to any third party without the consent of the User.
All information (and copies thereof) collected by Website, including Personal Information, User Data, and other information related to thewebsite access and use of the services offered by Website, may be retained by Website for necessary period. This will include but will not limit the purposes such as compliance with statutory or legal obligations, tax laws and potential evidentiary purposes,any other reasonable purposes such as, to implement, administer and manage user accessor resolution of any disputes.
Website intends to provide best user experience covering maximum benefit and comfort. In the process the Website may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information to avoid re-entry of data during next visit to the website; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of Services offered by Website; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on the Website and its Services; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance the service.
Website uses or may use certain third-party analytics tools to measure traffic and usage trends of the website Services. These tools may collect informationsent by the User’s device(which is not personal or sensitive in nature) including the web pages visited, add-ons, and other information that helps the Website improving the Services. Such information is collected from Users in the form of anonymized logs, so that it cannot reasonably be used to identify any particular individual User.
CONFIDENTIAL:
The website aimsfor the safety of the information provided by its user which may be termed as confidential. Such confidential information which is not required to be disclosed to the website, is specifically excluded from the definition of Personal Information and shall not be collected/used. The confidential information of the User shall not be disclosed or shared by the Websites, its employees, its agents or any third-party contractors including the experts, either orally or in writing except for the circumstances where Website believes that there is a significant/ real/ imminent threat or risk to User’s health, safety or life or to the health, safety or life of any other person or the public, or If such confidential information must be shared in accordance with the law inclusive of any investigation, Court summons, judicial proceedings etc., or to protect and defend the rights or property of the Website.
CHILDREN PRIVACY POLICY:
The Website compels that Users visiting and using the services are above 18 years of age, however some service information is accessible to children under the age of 18. The website is not designed or intended to be attractive to be used by children under the age of 13 and no personal identifiable information of children below the age of 13 is collected knowingly. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE ANY OF THE SERVICE PROVIDED BY THE WEBSITE AT ANY TIME OR IN ANY MANNER. In case of any incident where guardians/parents/any other third party,discover that information of a child under the age of 13 years is shared, they are solicited tocontact the Website immediately. Website guarantees appropriate steps and deletionof the data from the Website’s systems.
Safety and Security:
Website respects users privacy and employs the best practice to secure the user's personal details, such as birth details, address, etc., and also financial details such as credit card or debit card transaction details. Website uses the best encryption methodologies to ensure secure transactions and encourages its users to use their credit/debit cards on “website” with full confidence. By doing so, website strives for the safety and security of its users, making their experienceabsolutely safe and secure.
DISCLAIMER
THE WEBSITE IS NOT RESPONSIBLE FOR ANY COMMUNICATION BETWEEN THE USER AND THE THIRD-PARTY WEBSITE. THE USER IS ADVISED TO READ THE PRIVACY POLICY AND OTHER POLICIES OF THE THIRD PARTY ON THEIR WEBSITES. THIS WEBSITE SHALL NOT BE HELD LIABLE FOR SUCH USAGE MADE ONLY BECAUSE A LINK TO THE THIRD-PARTY WEBSITE WAS PROVIDED ON THE PAGE OF THIS WEBSITE. GRIEVANCE OFFICER Grievance Officer Name: ____________________ Email: support@Jyotishay.com The above Officer is appointed in accordance with the Information Technology Act 2000 and rules made there under. The Officer can be contacted if there are any discrepancies found on the website or there is any breach of Terms of Use, Privacy Policy or other policies or any other complaints or concerns
